Privacy Policy

At Royal Reels Casino, we are committed to protecting your personal data and ensuring that you have control over how it is used.

What We Collect

We collect information about you when you:

• Register with us
• Make a deposit or withdrawal
• Play games on our website or mobile app
• Contact our customer support team

This may include:

• Personal details such as name, address, and contact information
• Financial data including bank account numbers and credit card details
• Game play history and preferences

How We Use Your Data

We use your personal data for the following purposes:

• To process payments and manage your accounts
• To provide customer support and resolve any issues you may have
• To improve our games and services, and to develop new features that we think will be of interest to you
• To communicate with you about promotions, events, and other information related to our website or mobile app

Security Measures

We take the security of your personal data very seriously. We use industry-standard SSL encryption to protect all transactions and communications between your device and our servers.

Our system is regularly tested for vulnerabilities and we have a robust incident response plan in place in case of any breaches.

Your Rights

You have the right to:

• Access your personal data
• Request that we correct or erase it
• Opt-out of direct marketing communications from us

To exercise these rights, please contact our customer support team.

Third Party Services

We partner with third-party service providers who may collect and process your personal data on our behalf. We only share your data with companies that adhere to high standards of security and data protection.

These third parties include:

• Payment processors such as Skrill and Neteller
• Customer support software providers

Cookies

Our website uses cookies to enhance user experience, improve performance, and personalize content for you.

You can control cookie settings through your browser or mobile device. However, please note that disabling certain types of cookies may limit functionality on our site.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time, with or without notice to you.

Please check back here regularly to see if there have been any updates.

Complaints and Disputes

If you are not satisfied with how we handle your complaint or dispute, you can contact the relevant regulatory authorities in Australia.

We also subscribe to industry dispute resolution schemes such as eCOGRA's Alternative Dispute Resolution (ADR) service.

By using our website or mobile app, you agree that any disputes between us will be resolved through these channels.